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Digital Maturity Indicator

A tool to help accelerate digital maturity

How it works

The Digital Maturity Indicator (DMI) is a tool to help organisations measure, benchmark and improve their digital maturity across six key areas.

The DMI is a partnership with the Harvard-Kennedy School of Government that leverages research conducted around the world and applies it to an Australian context. We measure your organisation’s current level of digital maturity, with a view to co-design and prioritise actions to help you improve.

It’s about transforming the public service to be more digital, connected, communicative and effective and there are three flexible assessment options to suit all budgets and requirements.

Practice Based

Practice Based

The framework is based on insights from research with leading digital government practitioners.

Research Backed

Research Backed

Based on the Maturity Model for Digital Services from the Harvard Kennedy School of Government.

Global Expertise

Global Expertise

Draws on experience from digital service units in governments around the world.

Your options for accelerating digital maturity

Essential Evaluation

Essential Evaluation

Consultation, analysis and handover of survey data.

Full Assessment

Full Assessment

Essential Evaluation plus interviews, a detailed recommendation report and presentation of findings.

Custom Engagement

Custom Engagement

Full Assessment plus further interviews, governance and assurance frameworks and an interactive workshop to prioritise recommendations.

Six key areas of digital maturity

The framework helps organisations benchmark themselves across six high-level themes that are fundamental to digital transformation.

Institutional Capacity

Institutional Capacity

Budgeting and evaluating for success, and inflecting public sector operations.

Delivery Capability

Delivery Capability

Working in the open and creating pathways for ongoing user-feedback.

Skills and Hiring

Skills and Hiring

Building a robust talent pipeline and making space for new skills.

User Experience

User Experience

Codifying user experience (UX) practice in operations.

Political Environment

Political Environment

Building political capital and executive support.

Cross-Government Platforms

Cross-Government Platforms

Creating platforms for common needs that accelerate deployment.

Take the next step

To register your interest in the DMI, contact us and we’ll be get back to you shortly to answer any and all of your questions.

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